Skip to main content
NetApp Knowledge Base

SQL database restore fails with error: could not find one or more files to restore

  1. Last updated
  2. Save as PDF
Views:
412
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft Windows Server (SCW)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • Standalone SQL instance
  • iSCSI direct attached dedicated LUNs

Issue

  • When attempting to restore an SQL database to the same host where the backup was created, it fails with the error seen in the Job Details:

could not find one or more files to restore

  • There is an access denied error when accessing the database and log LUN to be restored in the <installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\job_logs\SCW_<id>.log:

Verbose SDW PID=[4656] TID=[9004] Failed to discover directory containment <drive_letter>:\System Volume Information
Verbose SDW PID=[4656] TID=[9004] Access to the path '<drive_letter>:\System Volume Information' is denied.   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
Verbose SDW PID=[4656] TID=[9004] Failed to discover directory containment <drive_letter>:\System Volume Information
Verbose SDW PID=[4656] TID=[9004] Access to the path '<drive_letter>:\System Volume Information' is denied.   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

  • A restore of the same database works if restoring to an alternate host

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.