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SMBR does not show the Archive folder in the Target Pane

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Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:

Applies to

  • Single Mailbox Recovery (SMBR)
  • SnapCenter for Exchange (SCE)

Issue

  • On a backup copy on SMBR, the "FROM" pane shows the Archive Folder in the mailboxes list and is available for restores, but it the archive folder is not shown in the "TARGET" pane as an option to restore to.
 
 
  • On Source we can see the "archive" mailboxes(note the "A" next to the user's maiboxes):
 
clipboard_ed0975dc57432b0a7e4e473b6b3da0163.png
clipboard_ec9163d6a03591d1820dea9788a14ae10.png
  • On target when opening all the mailboxes, the archive mailboxes are not shown, only the regular folders. 
 
clipboard_e407890601b430ce311248a2026c17cbf.png
clipboard_e52a458086b68d4cd6f3e73d65bc45ca8.png
 

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