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Unable to download "download https certificate signing request" from AIQUM

Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM)9.10P1
  • MS Windows


  • Certificate Signing Request (CSR) was created through the UM web interface by clicking "Download HTTPS Certificate Signing Request".
  • Clicking "Download HTTPS Certificate Signing Request" in the UI yields no response.
  • Following errors observed in server.log
2023-07-14 17:26:04,972 ERROR [admin] [default task-4] [c.n.o.r.m.e.GlobalExceptionHandler] Provided value not encoded in Privacy Enhanced Mail (PEM) format.
java.lang.RuntimeException: Provided value not encoded in Privacy Enhanced Mail (PEM) format.
2023-07-14 17:22:35,292 WARN  [] (MSC service thread 1-7) WFLYDM0111: Keystore D:\Program Files\NetApp\essentials\jboss\standalone\configuration\application.keystore not found, it will be auto generated on first use with a self signed certificate for host localhost
2023-07-14 17:22:35,292 WARN  [org.wildfly.extension.elytron] (MSC service thread 1-6) WFLYELY00024: Certificate [staatdernederlandenevrootca] in KeyStore is not valid: NotAfter: Thu Dec 08 18:10:28 ICT 2022

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