Unable to access OnCommand/ActiveIQ Unified Manager after upgrade in Red Hat/CentOS based servers

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Category:: active-iq-unified-manager

Specialty:: om

Last Updated:

Applies to

OnCommand Unified Manager 7.3x
OnCommand Unified Manager 9.x
ActiveIQ Unified Manager 9.x
Compatible RHEL/CentOS platforms

Issue

Unified Manager services do not start up after upgrade is performed. When running the below command, a "No space left on device" message is observed for two deployments: dfm-app.war and dfm-report-app.ear.

[root@um-server]# cd /opt/netapp/essentials/jboss/standalone/deployments; cat *.failed

"{\"WFLYCTL0080: Failed services\" => {\"jboss.deployment.unit.\\\"dfm-app.war\\\".STRUCTURE\" => \"WFLYSRV0153: Failed to process phase STRUCTURE of deployment \\\"dfm-app.war\\\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYSRV0160: Failed to mount deployment content
    Caused by: java.io.IOException: No space left on device\"}}
{\"WFLYCTL0080: Failed services\" => {\"jboss.deployment.unit.\\\"dfm-report-app.ear\\\".STRUCTURE\" => \"WFLYSRV0153: Failed to process phase STRUCTURE of deployment \\\"dfm-report-app.ear\\\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYEE0054: Failed to process children for EAR [\\\"/content/dfm-report-app.ear\\\"]
    Caused by: java.io.IOException: No space left on device\"}}"

JBoss server log (location: /var/log/ocie/server.log) also presents a similar message for the failed deployments, as shown below.

2020-04-02 17:34:25,058 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("deploy") failed - address: ([("deployment" => "dfm-app.war")]) - failure description: {"WFLYCTL0080: Failed services" => {"jboss.deployment.unit.\"dfm-app.war\".STRUCTURE" => "WFLYSRV0153: Failed to process phase STRUCTURE of deployment \"dfm-app.war\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYSRV0160: Failed to mount deployment content
    Caused by: java.io.FileNotFoundException: /opt/netapp/essentials/jboss/standalone/tmp/vfs/temp/temp50a77dbfba6492cf/content-ccc367433c64986a/WEB-INF/lib/jetty-io.jar (No space left on device)"}}
2020-04-02 17:34:25,059 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("deploy") failed - address: ([("deployment" => "dfm-report-app.ear")]) - failure description: {"WFLYCTL0080: Failed services" => {"jboss.deployment.unit.\"dfm-report-app.ear\".STRUCTURE" => "WFLYSRV0153: Failed to process phase STRUCTURE of deployment \"dfm-report-app.ear\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYEE0054: Failed to process children for EAR [\"/content/dfm-report-app.ear\"]
    Caused by: java.io.IOException: No space left on device"}}
2020-04-02 17:34:25,145 INFO  [org.jboss.as.server] (ServerService Thread Pool -- 36) WFLYSRV0010: Deployed "dfm-report-app.ear" (runtime-name : "dfm-report-app.ear")
[[TRUNCATED]]