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Cluster operational state is "failed" while collections are successful for AIQUM 9.12 and above on Linux or OVA

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active-iq-unified-manager
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Applies to

  • Active IQ Unified Manager 9.12+ (AIQUM)
  • Linux/OVA

Issue

  • Either after upgrading to AIQUM 9.12 or fresh install, cluster setup page shows operation state for clusters as "failed".
  • Error in ocumserver.log can be found for cluster:

2023-03-13 00:08:42,701 ERROR [oncommand] [collection-completion-sync-3] [c.n.d.c.l.security.TrustManagerUtil] Specified Alias: cluster_name_or_IP-1 does not exists in the truststore
    Line   157: 2023-03-13 00:08:44,136 ERROR [oncommand] [reconciliation-3] [cluster_name_or_IP(incremental@00:08:39.600)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error

AIQUM 9.12 Cluster operational state is failed

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