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SnapCenter displays Exchange database as "Not available for backup"

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Applies to

  • SnapCenter
  • SnapCenter Plug-in for Exchange

Issue

One or more Exchange databases are displayed as Not available for backup in SnapCenter:

Exchange not available for backup.PNG

SCWDebug.log shows the following error:

2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --ConfigManager::ShouldCompareDiskAndPartitionServer
2021-04-29T13:37:32.8722490+02:00 Error SDW PID=[31332] TID=[33156] Error: Could not find disk for partition [DiskId: \\?\scsi#disk&ven_netapp&prod_lun_c-mode#5&174a0eaf&0&000800#{53f56307-b6bf-11d0-94f2-00a0a00aaa0a}]
2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --HostDiscoveryHelper::GetDiskForPartition
2021-04-29T13:37:32.8722490+02:00 Verbose SDW PID=[31332] TID=[33156] --HostDiscoveryHelper::GetHostFileSystem

 

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