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SnapShot creation fails due to port 443 communication issue

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 

Issue

SnapShot creation fails with the error seen in the backup details:

InitializeONTAP() throw exception:  API invoke failed:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [::ffff:IP_Address]:443 (IP_Address:443)
Message    :  API invoke failed:A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. [::ffff:IP_Address]:443 (IP_Address:443)
Message    : Failed to connect to the storage system <SVM_FQDN>
Please check the storage system name, IP address, or the specified credentials and the network connectivity

 

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