Skip to main content
NetApp Knowledge Base

SnapCenter upgrade Failed to extract a file while staging

Views:
12
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Server (SC)

Issue

Upgrade of SnapCenter server failing at the "Staging" step on SCExtractor.msi.
Indicating an error message below  :
FailedStaging.png
 
And indicating in the log the below :
9-30-2024[11:01:42 AM]: Engine: property 'ISParcelStatus' value now 'SCExtractor.msi'
9-30-2024[11:01:42 AM]: Failed to extract '{77FCFD36-CA9E-41D2-BCB3-9193060077DD}\SCExtractor.msi' from setup stream, error 0
9-30-2024[11:01:42 AM]: Engine: exception status 80040709 while staging parcels
9-30-2024[11:01:42 AM]: UI DLL: Display Error: Failed to extract a file while staging. Either the file is not present in the stream, or the file could not be written to the target machine. File: {77FCFD36-CA9E-41D2-BCB3-9193060077DD}\SCExtractor.msi
9-30-2024[11:01:50 AM]: Error code: 0x80040709

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.