SnapCenter plug-in for Unix backup fails with error "Failed to get the storage system for host resource"
Applies to
- SnapCenter Plug-in for Oracle (SCO)
- SnapCenter Plug-in for SAP HANA (SCHANA)
Issue
SnapCenter plug-in for oracle backup fails with following error.
DEBUG SMCore_<JOBID> PID=[###] TID=[##] SDGetStorageResponse : SDGetStorageResponse :
Result : SDGetStorageResult : HostResource : <NFS_Data_Lif_IP>:/<junction_path>
No storage footprint available. Error : Failed to get the storage system for host resource : Name : <NFS_Data_Lif_IP>:/<junction_path>, Type: SDNASDir, Code : 104
Error Message : Failed to get the storage system for host resource : Name : <NFS_Data_Lif_IP>:/<junction_path>, Type: SDNASDir, Error Code :
in a HANA log, you may find:
ERROR [pool-#-thread-##] 118 com.netapp.plugincreator.storage.StorageSALAccess -SCC-STORAGE-04002: Failed to get the storage system directory for NASDir, error : [Failed to get the storage system for host resource : Name : <NFS_Data_Lif_IP>:/<junction_path>, Type: SDNASDir]
DEBUG [pool-#-thread-##] 151 com.netapp.plugincreator.storage.StorageSALAccess -error code :104
or from SMCore:
ERROR SMCore_<JOBID> PID=[###] TID=[##]
Message : Failed to determine storage system for the specified NFS exports.
Source : SnapDrive.Nsf.Core
StackTrace : at SnapDrive.Nsf.Core.NFStoStrorageConverter.GatherStorageSystemInfoForNfsExports(SDStorageResource inputHostResource, SDStorageObjectGraph objectGraph, ConcurrentDictionary`2 StorageSystemToNfsExportMappings)
at SnapDrive.Nsf.Core.NFStoStrorageConverter.<>c__DisplayClass0_0.<Convert>b__0(SDStorageResource hostResource)