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SnapCenter failing to remove snapshots from the HLD volume

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • Snapshots in Host Log Directory (HLD) volume.

Issue

  • SC failing to remove snapshots from the HLD volume.
  • Affecting only one resource group and policy.
  • Error message seen in the backup job logs:

SMCore PID=[4796] TID=[18] Command starts: Remove-NcSnapshot -Volume <volume_name> -Snapshot <snapshot_name>
SMCore PID=[4796] TID=[18] Remove Snapshot <snapshot_name> on <volume_name> is failed. Error: 102

  • ASUP from the destination storage shows the following error at the same time:

[kern_audit:info:4298] 8503e80004564b81 :: A900U-CL:ontapi :: 172.17.4.184:60625 :: A900U-OTH.corp.cii_encrypt/rVQWu1SeXUsPGAYtASqpyqfsB0zidRVrrGvdTer1Xy4=/cii_encrypt:snapcenter :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='A900U-OTH.corp.cii_encrypt/rVQWu1SeXUsPGAYtASqpyqfsB0zidRVrrGvdTer1Xy4=/cii_encrypt'><snapshot-delete>^M   <snapshot><snapshot_name></snapshot>^M   <volume><volume_name></volume>^M </snapshot-delete></netapp>^M  :: Pending:
[kern_audit:info:4298] 8503e80004564b81 :: A900U-CL:ontapi :: 172.17.4.184:60625 :: A900U-OTH.corp.cii_encrypt/rVQWu1SeXUsPGAYtASqpyqfsB0zidRVrrGvdTer1Xy4=/cii_encrypt:snapcenter :: snapshot-delete :: Error: This Snapshot copy is currently used as a reference Snapshot copy by one or more SnapMirror relationships. Deleting the Snapshot copy can cause future SnapMirror operations to fail.

 

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