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SnapCenter Upgrade from 6.2.1 to 6.2.2 fails on Linux

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Applies to

  • NetApp SnapCenter Server 6.2.1 and 6.2.2
  • SnapCenter Server running on Linux

Issue

  • Upgrading SnapCenter from 6.2.1 to 6.2.2. on linux fails with the following errors:

Job for mysql.service failed because the control process exited with error code._x000D_
See "systemctl status mysql.service" and "journalctl -xeu mysql.service" for details._x000D_
[ERROR] mysql start encountered errors_x000D_
Unhandled exception. System.Exception: An error occurred while trying to connect to the database: Unable to connect to any of the specified MySQL hosts._x000D_

  • The MySQL service fails to start because it cannot create files at /opt/NetApp/snapcenter/SnapManagerWeb/Repository/MySQL/mysql 

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