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SnapCenter Plug-in for VMware vSphere - unable to unmount SnapShot reported as mounted in the GUI

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Applies to

  • SnapCenter
  • SnapCenter Plug-in for VMware vSphere
  • vCenter

Issue

  • When accessing a datastore's Related Objects -> Backup fields, a SnapShot is reported as mounted.  When an unmount operation on the SnapShot is attempted, the following message is encountered:

"There are no mounted datastores"

  • The SnapShot is no longer stored on the NetApp storage systems, or the cloned datastore is no longer mounted in the VMware Cluster.
  • Unable to unmount and delete orphaned snapshots at the datastore level

 

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