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SnapCenter Plug-in for VMware (SCV) is displayed as incompatible in the VMware vSphere Web client Client-Plug-ins pane

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Applies to

  • SnapCenter 4.1.1
  • VMware vCenter Server: 6.7U1

Issue

vSphere Environment Setup vSphere Client vSphere Web Client
vCenter Server for Windows C:\ProgramData\VMware\vCenterServer\cfg\vsphereui C:\ProgramData\VMware\vCenterServer\cfg\vsphereclient
vCenter Server Appliance /etc/vmware/vsphere-ui /etc/vmware/vsphere-client

Location of the compatibility-matrix.xml Configuration File.

After upgrading VMware vCenter server from 6.5 to 6.7U1 or 6.7U1B, the SnapCenter Plug-in for VMware vSphere does not show up in the Web client. 
Under VMware vSphere Client - Home - Administration - Solutions - Client Plug-ins - NetApp, SCV Plug-in shows up as Incompatible.

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