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SnapCenter Plug-in for Oracle mount fails using Multiple SVM LIFS

  1. Last updated
    Jun 15, 2024
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Category:
snapcenter
Specialty:
snapx
Last Updated:
6/15/2024, 12:08:59 AM

Applies to

  • SnapCeneter Server 4.8 or newer
  • SnapCenter Plug-in for Oracle

Issue

When attempting to mount or clone a backup, the system attempts to use the wrong NFS LIF address producing the following messages in the logs:

SCU Logs:

2024-05-21T15:14:46.0701094-07:00 DEBUG: SCUPlugin: 137: SCU::Utils::Logger::set_error_and_log_with_level(): Failed to execute the command 'mount -t nfs -o rw,relatime,vers=3,rsize=65536,wsize=65536,namlen=255,acregmin=0,acregmax=0,acdirmin=0,acdirmax=0,hard,proto=tcp,timeo=600,retrans=2,sec=sys,mountvers=3,mountport=635,mountproto=tcp,local_lock=none 10.99.160.129:/Sc9e13706b-923c-40fd-ae8e-76db2f6bdebd /oradata/ORION/redo01_RPTSDR', command exited with value 32.
2024-05-21T15:14:46.0701313-07:00 DEBUG: SCUPlugin: SCU::Utils::CommandHelper::execute_command(): Messages in command error stream: mount.nfs: Connection timed out
2024-05-21T15:14:46.0701475-07:00 ERROR: SCUPlugin: 191: SCU::Utils::Logger::set_and_log_error(): Mounting the filesystem '/oradata/ORION/redo01_RPTSDR' failed, reason: mount.nfs: Connection timed out
2024-05-21T15:14:46.0702155-07:00 DEBUG: SCUPlugin: SCU::Utils::CommandHelper::execute_command(): Running command 'systemctl' with timeout 600
 

SMCORE or SAL logs:

2024-05-16T22:19:18.5181414-07:00 Verbose SAL PID=[3872] TID=[6272] SDGetNetworkInterfacesResponse :
SDGetNetworkInterfacesResult : Network Interface : Name - SVM_Lif01_dmz_nfs01, Address - 10.99.160.129, StorageSystem - SVM_Lif01, Protocols - Nfs
SDGetNetworkInterfacesResult : Network Interface : Name - SVM_Lif01_dnfs1_01, Address - 10.99.162.6, StorageSystem - SVM_Lif01, Protocols - Nfs,Cifs,fcache
SDGetNetworkInterfacesResult : Network Interface : Name - SVM_Lif01_nfs_data_01, Address - 10.99.163.134, StorageSystem - SVM_Lif01, Protocols - Nfs,Cifs,fcache
SDGetNetworkInterfacesResult : Network Interface : Name - SVM_Lif01_nfs_data_02, Address - 10.99.163.135, StorageSystem - SVM_Lif01, Protocols - Nfs,Cifs,fcache
 
(later in the SAL/SMCORE Log)
 
2024-05-16T22:19:18.5337664-07:00 Verbose SAL PID=[3872] TID=[6272] Replacing vserver name of clone.LogicalPath: 10.99.164.134:/Scad9c7cfa-0459-4b96-ab7f-22f48616634e with IP address 10.99.160.129

 

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