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SnapCenter Oracle / HANA plug-ins fail to install with "validateJarSignature" error

  1. Last updated
    Jul 3, 2025
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Category:
snapcenter
Specialty:
snapx
Last Updated:
7/3/2025, 11:17:29 AM

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Oracle Databases (SCO)
  • SnapCenter Plug-in for SAP HANA Databases (SCHANA)
  • SnapCenter Plug-in for Unix File Systems (SCU)
  • Red Hat Enterprise Linux Server (RHEL)

Issue

Installation or upgrade of the SCO, SCU or SCHANA on Red Hat Linux fails with the following errors seen:
 
  • SnapManagerWeb_<JobID>.log
ERROR SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Installation of the package "snapcenter_linux_host_plugin.bin" failed on the host "<Hostname>" with ErrorCode:1, error: [root][Thu Jun 19 03:37:34 PM CEST 2025] - readlink is available. Using default readlink implementation.
. Installation logs have been placed under the directory "/var/opt/snapcenter/logs/" on the host.
 
ERROR SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] ErrorCode (-1), ErrorMessage (GetConfigSettings : Key UNIX_PACKAGE_DEPLOYMENT_DIRECTORY not found)
 
  • SnapCenter_Linux_Host_Plug-in_Install_<JobID_Date_Time>.log
- installOrUpgradeRpm:[Install]: Verifying signature of NetApp inhouse jars.
/usr/lib/jvm/<Java_Version>/bin/jarsigner
- validateJarSignature: jarsigner is available.
- validateJarSignature: jar signature verified ok on spl/lib/spl-main*.
- [ERROR] validateJarSignature: jar signature not found to be timestamped by Entrust Timestamp Authority on spl/lib/spl-main*.
-
- *************************************************
- ** FAILURE: Error occured in the installation ***
- ****       Thu Jun 19 03:37:49 PM CEST 2025      ****
- *************************************************

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