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SC fails to delete snapshot during applying retention with remove snapshot error: 102

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Applies to

SnapCenter Server (SC)

Issue

  • SC backup jobs attempt to apply retention and fails with error Remove SnapShot failed Error: 102
  • <installation_path>\Program Files\NetApp\SnapCenter\SMCore\SnapDriveSALDebug.log  have the following entries:
Command starts: Remove-NcSnapshot -Volume <volume> -Snapshot <snapshot_name>
Verbose SAL PID=[7152] TID=[4504] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: entry doesn't exist
Verbose SAL PID=[7152] TID=[4504] Remove Snapshot <snapshot_name> on <volume> is failed. Error: 102
  • These can be logged hundreds of times during backup job and the length of the backup job can grow from a few minutes in duration to as much as few hours.

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