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SCV restore fails when LUN in SnapMirror destination volume is mapped

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Category:
snapcenter
Specialty:
snapx
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Applies to

  • SnapCenter Plug-in for VMware vSphere (SCV)
  • VMFS datastore
  • LUN in SnapMirror destination volume is mapped

Issue

  • Attempting to restore fails with error:
Exception while calling pre-restore on SCV: Unable to mount datastores: <DATASTORE> in Backup: 26&1.Error mounting cloned LUN as datastore for: <DATASTORE>
  • vmcontrol_<JOB_ID>.log reports error:

2023-10-02 21:58:02.591 DEBUG <hostname> --- [xxxx-xxx] c.n.a.v.DatastoreService                 : DatastoreUtils: Invoking Rescan the HBAs where LUN is mapped on ESX HOST <ESX_HOST>
2023-10-02 21:58:02.594 DEBUG <hostname> --- [xxxx-xxx] c.n.a.v.DatastoreService                 : [JobId:<JOB_ID>] Rescanning HBA iSCSI Software Adapter hostHostBusAdapter.getStatus(): online
2023-10-02 21:58:05.392 DEBUG <hostname> --- [xxxx-xxx] c.n.a.v.DatastoreService                 : [JobId:<JOB_ID>] DatastoreUtils: Complete Rescan the HBAs where LUN is mapped on ESX HOST <ESX_HOST>
2023-10-02 21:58:05.393 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Rescan HBA attempt 0 succeeded.
2023-10-02 21:58:05.408 DEBUG <hostname> --- [xxxx-xxx] c.n.a.v.DatastoreService                 : [JobId:<JOB_ID>] DatastoreUtils: Invoking Rescan VMFS on ESX HOST <ESX_HOST>
2023-10-02 21:58:07.514 DEBUG <hostname> --- [xxxx-xxx] c.n.a.v.DatastoreService                 : DatastoreUtils: Completed Rescan VMFS on ESX HOST <ESX_HOST>
2023-10-02 21:58:07.514 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : vscDatastoretoMount size: 1
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Total number of unresolved volumes: 2
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Finding the matching Host Unresolved Volume
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Finding: Comparing original datastore UUID <DATASTORE_UUID> with unresolved VMFS volume's UUID <VOLUME_UUID>
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Uuid Match Found for Host Unresolved volume: <DATASTORE_UUID>
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Adding entry in the map
2023-10-02 21:58:07.795 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Finding: Comparing original datastore UUID <DATASTORE_UUID> with unresolved VMFS volume's UUID <VOLUME_UUID>
2023-10-02 21:58:07.796 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Total Number of entries in DatastoreVolumeMap: 1
2023-10-02 21:58:07.796 DEBUG <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : Total Number of Extents found for the volume is 2
2023-10-02 21:58:07.796 ERROR <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : [JobId:<JOB_ID>] More than one clone of LUN with UUID:<DATASTORE_UUID> found. Aborting mount because this is not supported. Check and verify whether multiple clones of the LUN are present which are not yet resolved as VMFS datastores
2023-10-02 21:58:07.796  WARN <hostname> --- [xxxx-xxx] c.n.a.m.VmfsMountStrategy                : [JobId:<JOB_ID>] Error during mounting datastore : []

 

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