SCV intermittent backup failure - Failed to discover entities in resource group

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Visibility:: Public

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Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Plugin for VMware (SCV)

Issue

SCV backup jobs intermittently fail with error, "Failed to discover entities in resource group"
The SCV vmcontrol job log shows an exception was returned when querying VMware for the datastore property associated with the VM:

YYYY-MM-DD HH:MM:SSSS DEBUG SCV --- [p474675244-5236] c.n.a.d.VsphereDiscoveryManager          : [JobId:XXXX] Found datastore with config file: DS_NAME. Checking for datastore in metadata.

YYYY-MM-DD HH:MM:SSSS DEBUG SCV --- [p474675244-5236] c.n.a.d.VsphereDiscoveryManager          : [JobId:XXXX] Datastore already populated in metadata, checking for vm: VM_NAME

YYYY-MM-DD HH:MM:SSSS DEBUG SCV --- [p474675244-5236] c.n.a.d.VsphereDiscoveryManager          : [JobId:XXXX] Datastore already contains vm in metadata

YYYY-MM-DD HH:MM:SSSS  WARN SCV --- [p474675244-5236] c.n.a.d.StorageDiscoveryManager          : [JobId:XXXX] java.lang.RuntimeException: com.vmware.vijava.vim25.ManagedObjectNotFound

java.lang.RuntimeException: com.vmware.vijava.vim25.ManagedObjectNotFound

at com.vmware.vijava.vim25.mo.ManagedObject.retrieveObjectProperties(ManagedObject.java:158)

at com.vmware.vijava.vim25.mo.ManagedObject.getCurrentProperty(ManagedObject.java:179)

at com.vmware.vijava.vim25.mo.ManagedObject.getManagedObjects(ManagedObject.java:221)

at com.vmware.vijava.vim25.mo.ManagedObject.getManagedObjects(ManagedObject.java:268)

at com.vmware.vijava.vim25.mo.ManagedObject.getDatastores(ManagedObject.java:273)

at com.vmware.vijava.vim25.mo.VirtualMachine.getDatastores(VirtualMachine.java:60)

at com.netapp.aegis.vsphere.VirtualMachineService.getDatastoresForVM(VirtualMachineService.java:1623)