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SCV- Restore of a VM fails with Invalid configuration for device '13'

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200
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • Snapcenter Plug-in for VMWare Vsphere[SCV]
  • Virtual Machine[VM]

Issue

  • SCV, restoring a VM to alternate location (different vCenter server) fails, when it performs a Storage vMotion from the mounted snapshot to the target datastore. (and that just before the end of the task).
  • SCV reports the following error messages in various logs.
 
VM Control Log :
================================
2023-05-24 17:08:51.658 ERROR <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : Invalid configuration for device '13'.
2023-05-24 17:08:51.658 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.MigrationService                 : [JobId:1645] Relocate VM Task failed
2023-05-24 17:08:51.661  WARN <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : [JobId:1645] Error in relocating VM: <Desintation_VMNAME>
2023-05-24 17:08:51.661 DEBUG <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : Clearing the mounted datastore map to prevent unmount. The temporary mounted datastore will need to be manually unmounted from the Backup
2023-05-24 17:08:51.664 ERROR <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : <Desintation_VMNAME>
2023-05-24 17:08:51.664 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereTaskUtil                  : Retrieving task with moref Task:task-163306
2023-05-24 17:08:51.665 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : [JobId:1645] Connecting to vSphere with session <Session ID>
2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.r.RestoreManager                   : Setting restore task as failed
2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereTaskUtil                  : Retrieving task with moref Task:task-163306
2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : [JobId:1645] Connecting to vSphere with session <Session ID>
2023-05-24 17:08:51.759 ERROR <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : [JobId:1645] ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : SKMS-P01-restore
2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : created JAXBresponse
2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmRestoreResponse>
    <Result>
        <_message>ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : <Desintation_VMNAME></_message>
        <_errorCode>-1</_errorCode>
    </Result>
    <TotalCount>0</TotalCount>
    <DisplayCount>0</DisplayCount>
</SmRestoreResponse>
 
2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : Leaving RestoreWorkflowManager - Restore Phase
================================
 
WFE log
2023-05-24 17:08:51.785 DEBUG <Hostname> --- [pool-6-thread-1] c.n.w.r.SCSJobServiceImpl                : Completed updating task on SnapCenter Server.
2023-05-24 17:08:51.785  WARN <Hostname> --- [pool-6-thread-1] c.n.w.m.WorkflowExecutor                 : Activity (Restore) of Workflow (WorkflowExecutor), Failed with error: Exception while calling restore on SCV: ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : Desintation_VMNAME
==================================

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