SCV- Restore of a VM fails with Invalid configuration for device '13'

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 490

Visibility:: Public

Votes:: 1

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

Snapcenter Plug-in for VMWare Vsphere[SCV]
Virtual Machine[VM]

Issue

SCV, restoring a VM to alternate location (different vCenter server) fails, when it performs a Storage vMotion from the mounted snapshot to the target datastore. (and that just before the end of the task).
SCV reports the following error messages in various logs.

VM Control Log :

================================

2023-05-24 17:08:51.658 ERROR <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : Invalid configuration for device '13'.

2023-05-24 17:08:51.658 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.MigrationService                 : [JobId:1645] Relocate VM Task failed

2023-05-24 17:08:51.661  WARN <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : [JobId:1645] Error in relocating VM: <Desintation_VMNAME>

2023-05-24 17:08:51.661 DEBUG <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : Clearing the mounted datastore map to prevent unmount. The temporary mounted datastore will need to be manually unmounted from the Backup

2023-05-24 17:08:51.664 ERROR <Hostname> --- [474675244-30367] c.n.a.r.AbstractRestoreStrategy          : ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : <Desintation_VMNAME>

2023-05-24 17:08:51.664 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereTaskUtil                  : Retrieving task with moref Task:task-163306

2023-05-24 17:08:51.665 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : [JobId:1645] Connecting to vSphere with session <Session ID>

2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.r.RestoreManager                   : Setting restore task as failed

2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereTaskUtil                  : Retrieving task with moref Task:task-163306

2023-05-24 17:08:51.699 DEBUG <Hostname> --- [474675244-30367] c.n.a.v.VsphereService                   : [JobId:1645] Connecting to vSphere with session <Session ID>

2023-05-24 17:08:51.759 ERROR <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : [JobId:1645] ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : SKMS-P01-restore

2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : created JAXBresponse

2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<SmRestoreResponse>

<Result>

<_message>ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : <Desintation_VMNAME></_message>

<_errorCode>-1</_errorCode>

</Result>

<TotalCount>0</TotalCount>

<DisplayCount>0</DisplayCount>

</SmRestoreResponse>

2023-05-24 17:08:51.759 DEBUG <Hostname> --- [474675244-30367] c.n.a.s.p.RestoreWorkflowManager         : Leaving RestoreWorkflowManager - Restore Phase

================================

WFE log

2023-05-24 17:08:51.785 DEBUG <Hostname> --- [pool-6-thread-1] c.n.w.r.SCSJobServiceImpl                : Completed updating task on SnapCenter Server.

2023-05-24 17:08:51.785  WARN <Hostname> --- [pool-6-thread-1] c.n.w.m.WorkflowExecutor                 : Activity (Restore) of Workflow (WorkflowExecutor), Failed with error: Exception while calling restore on SCV: ERROR_RESTOREMANAGER_FAILED_TO_RELOCATE_VM : Desintation_VMNAME

==================================