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SCV: Unable to find snapshot for SnapVault or SnapMirror update

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Applies to

  1. SnapCenter Plug-in for VMware vSphere (SCV) 4.5 and above
  2. SnapMirror or SnapVault

Issue

  • SnapMirror or SnapVault operations fails:
  • Source side

Unable to find Snapshot (RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms) on volume (primary-volume) from storage (primary-SVM-fqdn).
Failed to attach the label to the specified Snapshot copy.(RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms). Invalid response returned by Set-NcSnapshot: 0

-OR-

  • Destination side:

Error: SnapVault update failed for the relationship [ source-SVM : source-volume ==> destination-SVM : destination-volume]
with error: Snapshot copy 'RG|Policy_YYYY-MM-dd_HH:mm:ss.0ms' not found on the SnapVault destination destination-SVM : destination-volume

  • SCV is unable to complete SnapMirror or SnapVault operations successfully and will not show as having secondary backups for these failures.
  • SCV backup completes with warning:

Mirror failed: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>

  • wfe_<JOB_ID>.log shows:

DEBUG SnapCenter --- [nio-8080-exec-4] c.n.w.c.BackupController                 : Message: SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>

  • Job-<JOB_ID>.log also indicates that the Snapshot is not found on the SnapMirror destination

[ERR] ErrorCode (-1), ErrorMessage (SnapMirror update failed for the relationship [<SOURCE_PATH> ==> <DESTINATION_PATH>] with error: Snapshot copy '<SNAPSHOT>' not found on the SnapMirror destination <DESTINATION_PATH>)

 

 

 

 

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