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SCSQL verification fails when local user is used  as credential

  1. Last updated
    Mar 13, 2025
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Category:
snapcenter
Specialty:
snapx
Last Updated:
3/13/2025, 11:33:17 AM

Applies to

  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • Using Administrator (not DOMAIN\Administrator) as a credential for verification host

Issue

  • SCSQL verification after backup job fails
  • The following is the notification email:

Backup [Warning] for Resource Group [<RESOURCE GROUP>] with Policy [<POLICY>] on primary
The backup job <JOB_ID> has completed on primary.
Status: Warning
Error: Backup succeeded but verification failed.

  • SnapManagerWeb_<JOB_ID>.log shows error:

ERROR SnapManagerWeb_<JOB_ID> PID=[<PID>] TID=[<TID>] System.InvalidOperationException: Cannot open Service Control Manager on computer '<VERIFICATION HOST>'. This operation might require other privileges. ---> System.ComponentModel.Win32Exception: Access is denied
   --- End of inner exception stack trace ---
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.GetServiceStatus(SmVerifyBackupRequest verifyRequest, SmAuth smAuth, String hostName)
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.ValidateVerificationServer(SmVerifyBackupRequest verifyRequest, SmVerificationServer smVerificationServer)
   at SnapManager.SMSCore.Verification.VerificationActivityHelper.IsCurrentVerificationServerValid(SmVerifyBackupRequest verifyRequest)
DEBUG SnapManagerWeb_<JOB_ID> PID=[<PID>] TID=[<TID>] Current verification server set in request is not valid, validate other verification servers

 

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