Skip to main content
NetApp Knowledge Base

SCSQL snapshot retention failure - volume does not exist in Vserver

  1. Last updated
  2. Save as PDF
Views:
13
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plugin for SCSQL (SCSQL)
  • SnapCenter Server (SC)

Issue

  • Snapshots are not being deleted on the database volumes per the SCSQL backup policy retention settings.
  • The corresponding SnapDriveSALDebug.log (SnapCenter 4.8 and lower) or SMCoreService.log (SnapCenter 4.9 and higher) on the SnapCenter Server shows that the snapshot delete ZAPI failed as the volume and snapshot was not found on the SVM as well as duplicate entries for the same SVM with different IP addresses:
Verbose SAL PID=[XXXX] TID=[XXXX] Command starts: Remove-NcSnapshot -Volume <VOLUME_NAME> -Snapshot <SNAPSHOT_NAME>
Verbose SAL PID=[XXXX] TID=[XXXX] [Resource pool] [SNAPSTAR_MODE] Get resource 'StorageSystemId: 'XXX.XX.XX.XXX', Controller: 'XXX.XX.XX.XXX'' for the identity 'Name : [XXX.XX.XX.XXX]
Aliases :
Alias : [<SVM_NAME>]
Alias : [<SVM_NAME>-mc]
IPAddresses :
Address : [XXX.XX.XX.XXX]
…
…
Verbose SAL PID=[XXXX] TID=[XXXX] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Volume "<VOLUME_NAME>" does not exist in Vserver "<SVM_NAME>". Reason: entry doesn't exist.
Verbose SAL PID=[XXXX] TID=[XXXX] No retry condition match found or max retry reached. Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Volume "<VOLUME_NAME>" does not exist in Vserver "<SVM_NAME>". Reason: entry doesn't exist.
Verbose SAL PID=[XXXX] TID=[XXXX] --PSHelper::RunCommand
Critical SAL PID=[XXXX] TID=[XXXX]    at SnapDrive.Nsf.Common.PowerShell.PSHelper.ProcessGenericException(Exception ex, String exceptionMessage, Int64 maxRetry, Int64 retry, Int32 retryInterval)
ell.PSHelper.RunCommand(Command command, IEnumerable input, Boolean isRetryAllowed)
napshotManagementServiceProvider.<>c__DisplayClass1_0.<RemoveSnapshot>b__0(String volume)
 
Verbose SAL PID=[XXXX] TID=[XXXX] ++RemoveSnapshotExtensions::GenerateRemoveSnapshotResult
Verbose SAL PID=[XXXX] TID=[XXXX] Remove Snapshot <SNAPSHOT_NAME> on <VOLUME_NAME> is failed. Error: 102

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.