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SCSQL restore or clone from secondary storage fails or hangs

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snapcenter
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Applies to

  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.8P1
  • SnapCenter Plug-in for Windows (SCW) 4.8P1
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.8

Issue

  • Restoring a SCSQL backup located on secondary storage (SnapMirror / SnapVault) fails.
  • Cloning from a SCSQL backup located on secondary storage (SnapMirror / SnapVault) results in the Clone from backup wizard hanging on the Clone Options screen.

 

In both scenarios, the following error messages can be seen:

SMCore_<Job_ID>.log

ERROR SMCore_<Job_ID> PID=[5256] TID=[299] mount snapshot failed Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.

DEBUG SMCore_<Job_ID> PID=[5256] TID=[299] Exception in clone storage Mount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.

ERROR SMCore_<Job_ID> PID=[5256] TID=[299] ErrorCode (-1), ErrorMessage (Mount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.

DEBUG SMCore_<Job_ID> PID=[5256] TID=[299] Activity name: Cloning snapshot <Snapshot_Name>: -1 - Mount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in. 

ERROR SMCore_<Job_ID> PID=[5256] TID=[299] Exception in PerformClone Mount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.

ERROR SMCore_<Job_ID> PID=[5256] TID=[299] Exception in CloneVirtualandStorageResource Failed to clone resources, error isMount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in. 

ERROR SMCore_<Job_ID> PID=[5256] TID=[299] ErrorCode (-1), ErrorMessage (Failed to clone resources, error isMount operation failed with error Failed to mount storage resource, error is None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.


SAL_<Job_ID>.log

Error SAL PID=[5256] TID=[12060] None of the host initiators <Initiator1_WWPN> <Initiator2_WWPN1> <iSCSI_Target> are logged into the controller. Resolution: Please make sure the supplied inititators are logged in.

 

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