SCE backup fails to find the Exchange host databases
- Views:
- 39
- Visibility:
- Public
- Votes:
- 0
- Category:
- snapcenter
- Specialty:
- snapx
- Last Updated:
- 4/11/2024, 1:44:36 PM
Applies to
- SnapCenter Plug-in for Microsoft Exchange Server (SCE)
- DAG
Issue
- SCE backup fails to find the Exchange host databases with error:
Backup Registration : Unable to find the instance (FQDN)
- When running a resource discovery the following error is seen in the
<installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log
:
DEBUG SnapManagerWeb_392 PID=[11996] TID=[74] Finding Exchange Database with Guid: <Guid_Id>
DEBUG SnapManagerWeb_392 PID=[11996] TID=[74] Could not find Exchange Database with nsmGuid: Host_FQDN\database and DBGuid <Guid_Id>
ERROR SnapManagerWeb_392 PID=[11996] TID=[74] System.Exception: Unable to find the instance (FQDN)