Skip to main content
NetApp Knowledge Base

Random SCSQL backup failure with error Illegal operation attempted on a registry key

Last Updated:

Applies to

  • SnapCenter Server (SC) 4.4
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.4
  • Microsoft Failover Cluster


SCSQL backup fails randomly with the error seen in <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:

ERROR SnapManagerWeb_632770 PID=[696] TID=[83] ErrorCode (-1), ErrorMessage (Retrieving the COM class factory for component with CLSID {<CLSID>} failed due to the following error: 800703fa Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA).)


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.