Last Backup field for the VMs under Backup and Recovery in BlueXP console is blank

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Views:: 155

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

BlueXP Backup and Recovery for Virtual Machine [BlueXP]
Snapcenter Plug-in for VMWare vSphere [SCV]
Virtual Machine [VM]
On-Premises[On-Prem]

Issue

Last Backup field is blank for the virtual machines Under Backup and Recovery in BlueXP console.

Initiated Backups show successful but the Last Backup field is blank

BlueXP Connector logs report the following

{"Error":"Failed to fetch WE details for the WE id: ","caller":"backup_service.go:1767","correlation_id":"c5042ee1-4903-4d1b-ab54-1039d6b1dc53","level":"error","scs_ts":"2023-04-18T03:44:33.055779485Z"}

Details":"Failed to fetch details of the application ID: 63f67b33d0a70f80f1110d92 with error:Document not found..","Error":"Error while getting the application details ","account_id":"account-XXXX","agent_id":"vNLDftGXWdrtj4EPn9pHLeW6POW5ebdxclients","caller":"discovery_service.go:315","correlation_id":"484f1f49-40ab-44c2-b85f-4201537b1956","level":"error","scs_ts":

"2023-04-20T16:19:31.848636441Z"}

{"account_id":"account-XXXX","agent_id":"vNLDftGXWdrtj4EPn9pHLeW6POW5ebdxclients","caller":"audit_service.go:117","correlation_id":"2869b956-a376-43af-b583-17888b1c72cd","level":"info","msg":"Audit data has been posted successfully","response":{"FailedRecordCount":0,"Records":[{"SequenceNumber":"49623997084758474850845436131952545656329333022805458962","ShardId":"shardId-000000000001"}],"RequestID":"536df66a-6746-4d1f-9bd7-a464b236203d"},"scs_ts":"2023-04-20T16:22:12.230950074Z"}

level=error ts=2023-04-20T16:46:53.709746878Z caller=configuration.go:49 method=GetConfig Error="Failed to read configuration"