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Installing SCW to WSFC with SnapCenter Server installed fails

  1. Last updated
    Apr 15, 2025
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Category:
snapcenter
Specialty:
snapx
Last Updated:
4/15/2025, 10:35:19 AM

Applies to

  • SnapCenter Plug-in for Microsoft Windows (SCW)
  • Windows Server Failover Clustering (WSFC) with SnapCenter Server installed

Issue

  • Installing SCW to WSFC with SnapCenter Server installed fails
  • SnapManagerWeb_<JobID>.log shows error:

DEBUG SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Connecting to the server <WSFC_IP>...
WARN SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Failed to connect to the server (WSFC_IP). Error: User credentials cannot be used for local connections
DEBUG SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Connecting to the server <WSFC_hostname>...
WARN  SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Failed to connect to the server (WSFC_hostname). Error: User credentials cannot be used for local connections
DEBUG SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Connecting to the server <WSFC_FQDN>...
WARN  SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] Failed to connect to the server (<WSFC_FQDN>). Error: User credentials cannot be used for local connections
ERROR SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] User credentials cannot be used for local connections

 

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