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Fresh install or upgrade of SnapCenter 4.7 fails

Last Updated:

Applies to

  • SnapCenter Server (SC) 4.7
  • MySQL Server 5.7.38


  • Fresh installation or upgrade of SnapCenter server to the version 4.7 fails if the the SnapCenter Server has internet connectivity
    • UI Error
      • The wizard was interrupted before NetApp SnapCenter Server setup could complete
  • The following errors are logged in the MySQLInstaller_<timestamp>.log> in the temp folder
    • Fresh install
      • Package MySQL Server 5.7.38 cannot be installed due to failing requirement
    • Upgrade 
      • MySQL Server 5.7.36 :  No upgrade targets matched 5.7.38.


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