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Event ID 1309 occurs on SC host every 29 hours

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snapcenter
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Applies to

SnapCenter (SC) 4.4 or later

Issue

  • Windows Application Eventlog on SC server host reports event every 29 hours:

Log Name:  Application
Source:  ASP.NET 4.0.30319.0
Event ID:  1309
Task Category:  Web Event
Level:  Warning
Keywords:  Classic
User:  N/A
Computer:  <HOST_NAME>
Description: 

Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 3/14/2022 7:38:56 AM 
Event time (UTC): 3/14/2022 7:38:56 AM 
Event ID: <EVENT_ID>
Event sequence: 6 
Event occurrence: 1 
Event detail code: 0 
Application information: 
   Application domain: /LM/W3SVC/2/ROOT-1-xxxxx
   Trust level: Full 
   Application Virtual Path: / 
   Application Path: C:\Program Files\NetApp\SnapCenter WebApp\ 
   Machine name: <HOST_NAME> 
Process information: 
   Process ID: 12592 
   Process name: w3wp.exe 
   Account name: IIS APPPOOL\SnapCenter 
Exception information: 
   Exception type: HttpException 
   Exception message: The remote host closed the connection. The error code is 0x80070057.
  at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
  at System.Web.WebSocketPipeline.DoFlush()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Web.WebSocketPipeline.<ProcessRequestImplAsync>d__8.MoveNext()

Request information: 
   Request URL:  
   Request path:  
   User host address:  
   User:  
   Is authenticated: False 
   Authentication Type:  
   Thread account name: IIS APPPOOL\SnapCenter 
Thread information: 
   Thread ID: 11 
   Thread account name: IIS APPPOOL\SnapCenter 
   Is impersonating: False 
   Stack trace:    at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
  at System.Web.WebSocketPipeline.DoFlush()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Web.WebSocketPipeline.<ProcessRequestImplAsync>d__8.MoveNext()
Custom event details: 

  • No other errors are seen.

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