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DataONTAP VSS Hardware Provider service deleted after Windows update

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snapcenter
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snapx
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Applies to

SnapCenter Plug-in for Exchange 6.2P1 (SCE)

Issue

DataONTAP VSS Hardware Provider service is deleted on a weekly basis after Windows updates on only one Exchange Database Availability Group (DAG) node.
After deletion, backups fail until the provider is re-registered and SnapCenter Plug-in for Windows is reinstalled.
Customer must manually deregister and re-register the DataONTAP VSS Hardware Provider and reinstall SnapCenter Plug-in for Windows after each deletion.
Observed after Windows Updates and reboots.

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