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Cloning from server with virtual disks to physical disk fails to find footprint

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snapcenter
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snapx
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Applies to

  • SnapCenter Plugin for Windows (SCW)
  • SnapCenter Plugin for SQL (SCSQL)
  • SnapCenter Plugin for Exchange (SCE)

Issue

  • SnapCenter plugin remote clone operations during the Querying Host Information step on the destination server:
 
2022-10-08T13:30:45.7337685+00:00 ERROR SMCore_771991 PID=[7564] TID=[14] ErrorCode (-1), ErrorMessage (Failed to query Host information, Found Virtual Machine Disks (VMDKs), but failed to resolve the storage footprint since no vSphere host is configured with SnapCenter.)
2022-10-08T13:30:45.7337685+00:00 DEBUG SMCore_771991 PID=[7564] TID=[14] GetCloneHostInfoActivity failed Found Virtual Machine Disks (VMDKs), but failed to resolve the storage footprint since no vSphere host is configured with SnapCenter. Failed to query initiator information for Host
 
  • The source server is using virtualized disks (RDM or VMDK) whereas the destination server is using physical disks (direct attached via the Microsoft iSCSI software initiator or Fiber Channel)
 

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