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Cloning fails after changing the vCenter FQDN

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snapcenter
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SNAPX
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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • SnapCenter Plug-in for VMware vSphere (SCV)
  • RDM disks

Issue

  • After changing the vCenter FQDN, verification cloning fails at the file system stage with the error:

VirtualizationAPILog Critical: 1 :    07/09-9:32:08.309  PID:4584  TID:1784 @-1  CVirtualServer::FindAndRescanHBA() - Failed to rescan HBA:Exception message: The remote name could not be resolved: '<old_vCenter_FQDN>'

ERROR SMCore_33245 PID=[5224] TID=[57] ErrorCode (-1), ErrorMessage (An error occurred while cloning RDM based disk. Failed to rescan HBA: The remote name could not be resolved: '<old_vCenter_FQDN>'
Error: Failed to map virtual disk on Esx host after retrying.

  • SCV is showing the correct vCenter FQDN.

 

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