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After certificate renewal SnapCenter for Exchange cannot backup databases

  1. Last updated
    Apr 13, 2025
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Category:
snapcenter
Specialty:
snapx
Last Updated:
4/13/2025, 11:54:03 AM

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE)
  • ONTAP Tools for Vmware

Issue

Due to security updates in Microsoft the certificate for ONTAP tools for Vmware was updated. This caused SCE backups to fail as follows

Failed on 'example1':
Activity 'Discovering Exchange Resources' failed with error: Exchange Database (ExampDB1,fooDB2,ExampDB293,DB001) is not on NetApp storage or 
in an invalid state.
Activity 'Registering invalid databases' failed with error: Unable to find any healthy resource on NetApp storage.
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Discovering Exchange Resources,Registering invalid databases,Grouping 
Resources. Please check the activities for detailed error message.
Activity 'Send EMS Messages' failed with error: Unable to find storage system for given resources. EMS message instead sent to the storage connection accessible 
by this user:na-user

 

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