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Unable to access NetApp's Data Warehouse Cognos user interface resolution guide

Last Updated:

Applies to

  • OnCommand Insight Data Warehouse (DWH) 7.3.3+
  • Cognos Reporting Portal 
    • The Cognos Reporting Portal comes bundled with the OnCommand Insights Data Warehouse Windows software installation.


This article is intended to help users of OnCommand Insights Data Warehouse's Cognos Reporting Portal understand common reasons that the Cognos Reporting Portal may not be accessible by users.

  • OnCommand Insight Cognos user interface (UI) doesn't load.
  • Unable to access or open Cognos reporting page. 
  • DWH reporting tool doesn't load.





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