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AutoSupport data not visible in Active IQ Digital Advisor

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Applies to

  • ONTAP 9
  • Active IQ Digital Advisor (AIQ DA)

Issue

  • In a cluster consisting of four nodes, the ASUP of two nodes cannot be recognized by AIQ DA
  • The following error message is reported

Example:

This system has stopped sending AutoSupport data. The system will not receive risk analysis, proactive recommendations, and insights from ActiveIQ. For assistance with configuring AutoSupport, see How to Setup AutoSupport.

  • SmartSolve can receive ASUP from all four nodes

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