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AIQDA Large Autosupport download failed

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Category:
active-iq-digital-advisor
Specialty:
om
Last Updated:

Applies to

  • Active IQ Digital Advisor (AIQDA)
  • AutoSupport Download for AutoSupport larger then 25MB

Issue

Download AutoSupport larger then 25MB, failt with browser error in browser developer tools:
  1. {status: {request_id: "CCCCCCCCCC-CCCC-CCCC-CCCC-CCCCCCCCCCCC", response_time: "NN:NN:NN.NNN",…}}
    status: {request_id: "CCCCCCCCCC-CCCC-CCCC-CCCC-CCCCCCCCCCCC", response_time: "NN:NN:NN.NNN",…}
    error_code:"MAX_THRESHOLD_REACHED"
    message:"Exceeds max download size limit for NNNNNNNNNNNNNNNN-NN-NN-NN_NN-NN-NN.tar"
    request_id:"CCCCCCCCCC-CCCC-CCCC-CCCC-CCCCCCCCCCCC"
    response_time:"NN:NN:NN.NNN"

 

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