Skip to main content
NetApp Knowledge Base

AIQUM failed to monitor metrocluster after ONTAP upgrade

Views:
55
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.6+
  • OnCommand Unified Manager 7.x / 9x (OCUM)
  • Metrocluster

Issue

  • AIQUM stops monitoring a Metrocluster cluster after ONTAP upgrade
  • Error seen in GUI: The cluster <Cluster_name> on the remote cluster in the MetroCluster configuration is not configured properly
  • Error seen in ocum-error.log:
    2023-08-01 13:06:12,004 ERROR [admin] [job-758] [refresh(cluster=<Cluster_name>)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job d3920967d2e8e678:-e236924:189b0c6e27e:-7fed task d3920967d2e8e678:-e236924:189b0c6e27e:-7fef: Errors reported on acquisition with start time 13:06:11.908: [[Device name <Cluster_name>]: Failed to login to the cluster.]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.