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How to use domain users for adding and monitoring clusters in AIQUM 9.12 and above?

Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM)9.12+
  • All OS platform
  • ONTAP Domain users


From AIQUM 9.12 onwards, only local users with admin roles can be used to add a cluster from GUI. Domain users cannot be configured for cluster acquisition through the GUI.

  • Up through and including AIQUM 9.10, the requirements for the user configured for cluster acquisition were: 
    user must have the admin role with application access set to ontapi,ssh and http
  • From AIQUM 9.11 onwards, it changed to: 
    user must have the admin role with application access set to ontapi,console and http
  • Starting in AIQUM 9.12, mTLS was introduced as part of security compliance
    • mTLS management requires console access
    • Domain users in ONTAP cannot be given console access
    • This prevents users that don't have console access from being used as the collection account for cluster acquisition, if configured through the UM GUI
    • Using domain credentials for adding/reconfiguring  clusters  fails in the GUI with an error message: "Failed to login to the cluster"
    • ocumserver.log  shows "wrong username and password", despite the credentials being correct

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