Skip to main content
NetApp Knowledge Base

How to collect data for an intermittent availability issue with Active IQ Unified Manager

Last Updated:

Applies to

  • Active IQ Unified Manager


  • If an intermittent availability issue with Active IQ Unified Manager arises, and logging collected normally cannot determine root cause, extra logging may be required to ensure a root cause can be determined in subsequent incidents
  • Example incidents include:
    • The services going down on their own intermittently, but coming up fine once restarted.
    • The web interface becoming intermittently unavailable, but becoming available again either on its own, or after a service restart.
    • Acquisition failing intermittently until the entire machine is rebooted.
    • Etc.


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.