Skip to main content
NetApp Knowledge Base

AIQUM can not collect performance data after ontap upgraded

  1. Last updated
  2. Save as PDF
Views:
48
Visibility:
Public
Votes:
1
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

  ↵

Applies to

  • Active IQ Unified Manager (AIQUM) 9.14
  • ONTAP 9.16 and above

Issue

  • After upgrading ONTAP to 9.16, AIQUM 9.14 fails to collect performance data.
  • au.log shows error:

ERROR [archive-file-parser-X] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:64) - Message :Error parsing CCMA file :
/var/log/ocie/recording/cloudagent/performance/XX.XX.XX.XX/YYYY-MM-DDTXXXXXX-XXXX/XXXXXX_XXXXXX_XXXXXXXXXXXXX_XXXXXXX.ccma.gz, java.lang.IllegalArgumentException:Unexpected end of file Exceptions : java.lang.IllegalArgumentException: Unexpected end of file java.lang.IllegalArgumentException: Unexpected end of file
 at com.onaro.sanscreen.acquisition.cmapl.archiver.cmaxform.CMAXform.parseJSON(CMAXform.java:428) ~[au-cmapl.jar:9.14.0-2024.04.J495]

  • In the Cluster Setup page in AIQUM, Operation Status shows as Health Poll Failed
  • In the Dashboard page in AIQUM,  "Cluster discovery failed" is shown.
  • Performance charts don't show any data

missing performance data.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.