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CAIQUM-9139: AIQUM fails cluster acquisition when the cluster has 3rd-party backend storage

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active-iq-unified-manager
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om
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Issue

  • Cluster acquisition fails for one or more clusters in Active IQ Unified Manager (AIQUM) 9.18P2, while other clusters on the same network acquire successfully.
  • Acquisition remains failed after certificate exchange or after reinstalling AIQUM.
  • au.log file records a NullPointerException during foundation acquisition:

ERROR [common-pool-11] GClusterBuilder (GClusterBuilder.java:251)
[netappfoundation] <cluster_name> - ExecutionException encountered on Builder
java.util.concurrent.ExecutionException: java.lang.NullPointerException:
Cannot invoke "String.startsWith(String)" because "pool" is null
at GModeDisk.postProcessSetPoolIDValue(GModeDisk.java:349)
at GModeDisk.postProcess(GModeDisk.java:117)
at GDiskBuilder.buildModel(GDiskBuilder.java:83)

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