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CAIQUM-8358: AIQUM cluster operational status shows failed with NPE at EMS destination via ONTAP REST Response

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active-iq-unified-manager
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OM
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Issue

  • AIQUM shows operation state as "Failed" though status is GREEN
  • Dashboard shows: 

"Cluster discovery failed. Rediscover the cluster after resolving the issue."
  • Cloud agent is disabled, so acquisition goes via ZAPI
  • server.log/ocumserver.log:

ERROR [oncommand] [reconciliation-4] [<ONTAP_Cluster>(incremental@00:02:29.037)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
java.lang.NullPointerException: Cannot invoke "com.netapp.connection.core.OntapRestResponse.getRootElement()" because the return value of "com.netapp.resource.EmsDestination.getLastResponse()" is null
at deployment.dfm-app.war//com.netapp.resource.EmsDestination.getLastResponseAsObject(EmsDestination.java:205)

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