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CAIQUM-8041: AIQUM 9.16P2 mega-app.ear deployment fails with 'mysql_native_password' not supported error

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active-iq-unified-manager
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OM
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Issue

  • AIQUM 9.16P2 GUI fails to load after an upgrade, a fresh installation, or an OS restart on Windows Server 2022 Standard
  • Browser shows error 404
  • "mega-app.ear" deployment fails
  • server.log:

Caused by: java.sql.SQLNonTransientConnectionException: Could not connect to address=(host=localhost)(port=3306)(type=master) : Client does not support authentication protocol requested by server. plugin type was = 'mysql_native_password'

  • Running the following query in MySQL shows that the jboss user is set to use mysql_native_password authentication protocol plugin:
    mysql> select Host,User,plugin,password_last_changed from mysql.user;
    +-----------+------------------+-----------------------+-----------------------+
    Host User plugin password_last_changed

    localhost jboss mysql_native_password 2023-03-29 16:17:40
    localhost mysql.infoschema caching_sha2_password 2023-03-29 12:20:19
    localhost mysql.session caching_sha2_password 2023-03-29 12:20:19
    localhost mysql.sys caching_sha2_password 2023-03-29 12:20:19
    localhost root mysql_native_password 2023-03-29 12:21:19

    5 rows in set (0.00 sec)

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