Skip to main content
NetApp Knowledge Base

CAIQUM-7043: AIQUM REST Acquisition Fails if non English (US) Language Settings are used on Windows Server Installations

Views:
920
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Issue

  • Active IQ Unified Manager (AIQUM) 9.14+ is installed on Windows Server.
  • server.properties has enable.cloudagent=true.
  • Cluster addition and data acquisition from the clusters fail.
  • Adding an ONTAP 9.16.1 cluster fails in AIQUM 9.16 on Windows using Cloud Agent, with a Runtime exception.
  • Language and Regional/formatting settings are set to languages other than English (US).
  • au.log shows:

ERROR [common-pool-33] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:336) - [netappfoundation] <cluster_name_or_ip> - Runtime exception: For input string: "3,345" java.lang.NumberFormatException: For input string: "3,345"
 at jdk.internal.math.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2054) ~[?:?]
 at jdk.internal.math.FloatingDecimal.parseDouble(FloatingDecimal.java:110) ~[?:?]
 at java.lang.Double.parseDouble(Double.java:543) ~[?:?]

  • au.log on an ONTAP 9.16.1 cluster with AIQUM 9.16 shows:

ERROR [common-pool-1686] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:336) - [netappfoundation] - Runtime exception: For input string: "1,00" java.lang.NumberFormatException: For input string: "1,00"
at jdk.internal.math.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2054) ~[?:?]
at jdk.internal.math.FloatingDecimal.parseDouble(FloatingDecimal.java:110) ~[?:?]
at java.lang.Double.parseDouble(Double.java:543) ~[?:?]
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transformAggregate(NetAppOCIETransform.java:4691) ~[au-datasource-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transformAggregates(NetAppOCIETransform.java:945) ~[au-datasource-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transform(NetAppOCIETransform.java:159) ~[au-datasource-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.NetAppOCIEDataSource.doFoundation(NetAppOCIEDataSource.java:300) ~[au-datasource-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.netappfoundation.datasource.NetAppFoundationPackage.pollNow(NetAppFoundationPackage.java:199) ~[au-package-netappfoundation.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:269) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:756) ~[au-framework.jar:9.16.0-2024.11.J9]
at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$submit$1(ThreadPoolMonitorExecutor.java:178) ~[commons-commons.jar:9.16.0-2024.11.J9]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) ~[?:?]
at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:164) ~[commons-commons.jar:9.16.0-2024.11.J9]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]
at java.lang.Thread.run(Thread.java:829) ~[?:?]

  • ocumserver.log shows:

WARN [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : <cluster_name_or_ip> message : For input string: "3,345"

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.