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CAIQUM-6838: Commvault jobs fail with NPE for AIQUM 9.14 and above

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37
Visibility:
Public
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0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
4/2/2025, 10:26:09 AM

Issue

  • CommVault(CV) Auxcopy job is failing with NullPointerException (NPE)
  • Issue is seen with REST API collection in AIQUM 9.14 and above with Cloud Agent (CLAG) enabled
  • This is for volumes where SIS is enabled
  • AIQUM is unable to get inline compression details and sets a NPE though the destination volume is created
  • Error:

[c.n.dfm.collector.OcieJmsListener] Inventory change listener error
java.lang.NullPointerException: null
at deployment.dfm- app.war//com.netapp.dfm.collector.AutoWorkloadMappingListener.getStorageEfficiencyPoli cy(AutoWorkloadMappingListener.java:215)
at deployment.dfm- app.war//com.netapp.dfm.collector.AutoWorkloadMappingListener.mapUnassignedWorklo adsToSEP(AutoWorkloadMappingListener.java:42

  • CV doesnt get confirmation on the destination, continuosly retry and get error from AIQUM as 
    snapmirror relations already exist

     

 

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