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CAIQUM-5673: Cluster addition or discovery fails in vApp due to netty version mismatch in AIQUM 9.14 RC intermittently with cloud agent enabled

  1. Last updated
    May 2, 2025
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Votes:
3
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
5/2/2025, 1:49:00 PM

Issue

  • Acquisition fails on Active IQ Unified Manager (AIQUM) 9.14RC1
    Cluster discovery failed. Rediscover the cluster after resolving the issue

  • au.log indicates acquisition failure or baseline error
    WARN [Thread-4] c.n.a.d.a.DataCollectorTrigger (DataCollectorTrigger.java:210) - Failed to connect to Broker, will retry shortly
    INFO [Thread-3] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:86) - Successfully retrieved the decrypted value
    ERROR [Thread-3] o.a.q.j.JmsConnection (JmsConnection.java:165) - Failed to connect to remote at: amqp://localhost:56072
    WARN [Thread-3] c.n.a.d.a.DataCollectorListener (DataCollectorListener.java:186) - Failed to connect to Broker, will retry shortly
    ERROR [common-pool-569] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - clustername [Error retrieving data] - Failed to send Baseline request to cluster! ([Device name General Device]: Failed to send Baseline request to cluster!)

2025-03-24 14:58:56,015 ERROR [common-pool-6244] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - cluster-mgmt-ip [Internal error] - Failed in conversion ([Device name General Device]: Failed in conversion)

  • /jboss/server_acq.log also indicates error
    ERROR [default task-XXXX] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:XXX) - Failed to establish connection for cloud agent instance "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX".


  • An event is seen in AIQUM's Event Management
    Event: Cluster Monitoring Failed.
    Monitoring failed for cluster cluster. Reason: Incorrect response from one or more Data ONTAP APIs. Contact technical support. Details: Failed to send Baseline request to cluster!

 

 

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