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CAIQUM-5673: Cluster acquisition in AIQUM 9.14 is failing due to amqp errors in acq.log

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Issue

Acquisition fails on AIQUM 9.14 and above for all the clusters

  • au.log:

WARN [Thread-4] c.n.a.d.a.DataCollectorTrigger (DataCollectorTrigger.java:210)- Failed to connect to Broker, will retry shortly
INFO [Thread-3] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:86)- Successfully retrieved the decrypted value
ERROR [Thread-3] o.a.q.j.JmsConnection (JmsConnection.java:165)- Failed to connect to remote at: amqp://localhost:56072
WARN [Thread-3] c.n.a.d.a.DataCollectorListener (DataCollectorListener.java:186)- Failed to connect to Broker, will retry shortly

  • /jboss/server_acq.log:

ERROR [default task-XXXX] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:XXX)- Failed to establish connection for cloud agent instance "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX".

  • Event: Cluster Monitoring Failed. Monitoring failed for cluster cluster. Reason: Incorrect response from one or more Data ONTAP APIs. Contact technical support. Details: Failed to send Baseline request to cluster!

 

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