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Generative AI Search on the KB site

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All KB users

Description

  • This article describes how to effectively use the GenSearch feature on the KB site to yield accurate and relevant GenSearch responses.
  • GenSearch is a Retrieval Augmented Generation (RAG) feature on the KB site. It synthesizes answers by retrieving the most relevant knowledge from the knowledge base and generates a concise response, with citations to the source articles.
  • GenSearch saves time by instantly synthesizing relevant KB answers with citations, reducing manual browsing and repeated keyword searches.

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