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    • How to troubleshoot Fibre Channel issues for StorageGRID Appliance SG6000
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/How_to_troubleshoot_Fibre_Channel_issues_for_StorageGRID_Appliance_SG6000
      Applies to NetApp StorageGRID Appliance SG6000 Description This article gives an overview on general troubleshooting steps when Fibre Channel (FC) related issues occur between the E-Series E2800 stora...Applies to NetApp StorageGRID Appliance SG6000 Description This article gives an overview on general troubleshooting steps when Fibre Channel (FC) related issues occur between the E-Series E2800 storage controller(s) and the StorageGRID SG6000 compute node
    • ONTAP Select: NODE in state of unknown and not able to power up
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select__NODE_in_state_of_unknown_and_not_able_to_power_up
      ONTAP Select 2-node cluster A node virtual machine (vm) in a 2-node cluster is in a state of unknown and not able to be powered up successfully. An error: An unrecoverable IOException occurred so the ...ONTAP Select 2-node cluster A node virtual machine (vm) in a 2-node cluster is in a state of unknown and not able to be powered up successfully. An error: An unrecoverable IOException occurred so the connection was closed on console in vCenter of the node vm. Error as node vm is booting vnvram.dma.long.wait:ALERT]:vNVRAM flush taking over 10 seconds. vmware.log will report unresponsive messages: GuestRpc: app toolbox's second ping timeout; assuming app is down
    • OTV error occurred while removing Storage System
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/OTV_error_occurred_while_removing_Storage_System
      Applies to ONTAP Tools for VMware vSphere v9.13P2 Issue When trying to remove an unknown storage system in ONTAP Tools for VMware vSphere v9.13P2, the following message is displayed: Error occurred wh...Applies to ONTAP Tools for VMware vSphere v9.13P2 Issue When trying to remove an unknown storage system in ONTAP Tools for VMware vSphere v9.13P2, the following message is displayed: Error occurred while removing Storage System: Unknown - xx.xx.xx.xx Reason: java.net.NoRouteToHostException: No route to host (Host unreachable)
    • How to troubleshoot Fibre Channel issues for StorageGRID Appliance SG5700
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/How_to_troubleshoot_Fibre_Channel_issues_for_StorageGRID_Appliance_SG5700
      Applies to NetApp StorageGRID Appliance SG5700 Description This article gives an overview on general troubleshooting steps when Fibre Channel (FC) related issues occur between the E-Series E2800 stora...Applies to NetApp StorageGRID Appliance SG5700 Description This article gives an overview on general troubleshooting steps when Fibre Channel (FC) related issues occur between the E-Series E2800 storage controller and the StorageGRID SG5700 compute node
    • Service Processor showing Unknown Status
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_Processor_showing_Unknown_Status
      Applies to FAS8300 ONTAP9.7P6 Issue Service Processor is showing Unknown in SYSCONFIG-A of auto support Service Processor Status: Unknown Firmware Version: 13.4 Mgmt MAC Address: xx:xx:xx:xx:xx:xx Eth...Applies to FAS8300 ONTAP9.7P6 Issue Service Processor is showing Unknown in SYSCONFIG-A of auto support Service Processor Status: Unknown Firmware Version: 13.4 Mgmt MAC Address: xx:xx:xx:xx:xx:xx Ethernet Link: up, 1Gbps Using DHCP: no
    • Cluster showing up as 'unknown' after a snapshot has been taken of the OTV appliance
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/Cluster_showing_up_as_unknown_after_a_snapshot_has_been_taken_of_the_OTV_appliance
      Applies to ONTAP Tools for VMware (OTV) ONTAP VMware snapshot Issue After a snapshot has been taken of the OTV appliance, the cluster shows up as 'unknown'