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    • Why EICAR file is not removed every time during the test?
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Why_EICAR_file_is_not_removed_every_time_during_the_test
      Vscan engine cannot handle all scan requests due to Internal error and the EICAR file is not removed. 03/30/21-21:34:53.161Z Sending id 103 (rsrv-id: 7) for \\?\UNC\10.10.10.11\ontap_admin$\AV Test\Ne...Vscan engine cannot handle all scan requests due to Internal error and the EICAR file is not removed. 03/30/21-21:34:53.161Z Sending id 103 (rsrv-id: 7) for \\?\UNC\10.10.10.11\ontap_admin$\AV Test\New Test 30 Mar\eicar.com 03/30/21-21:34:53.161Z VS_ScanCompletion: request id 103 of path \\?\UNC\10.10.10.11\ontap_admin$\AV Test\New Test 30 Mar\eicar.com completed with status[333300002, VSENGINE_SCAN_FAILED], str 'E' Eicar test file can be found on: eicar.org
    • 'WAFL inconsistent' aggregate or volume: Active IQ Wellness
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/WAFL_inconsistent_aggregate_or_volume__Active_IQ_Wellness
      ​ ​ ​ Applies to ONTAP WAFL filesystem Risk Summary ONTAP may set an aggregate or flexible volume 'WAFL inconsistent' when the system encounters a problem with WAFL that is non-recoverable using the n...​ ​ ​ Applies to ONTAP WAFL filesystem Risk Summary ONTAP may set an aggregate or flexible volume 'WAFL inconsistent' when the system encounters a problem with WAFL that is non-recoverable using the non-disruptive and automatic corrective mechanisms built into ONTAP.
    • How to gather SP/BMC logs using AutoSupport invoke-splog
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Gather_SP_BMC_logs_from_a_down_controller
      Applies to AFF systems FAS systems autosupport invoke-splog Description The system node autosupport invoke-splog command sends an AutoSupport message with the Service Processor (SP) or baseboard manag...Applies to AFF systems FAS systems autosupport invoke-splog Description The system node autosupport invoke-splog command sends an AutoSupport message with the Service Processor (SP) or baseboard management controller (BMC) log files from a specified node in the cluster. Allows gathering SP/BMC logs from a down controller
    • Node reboots due to "Power Fail" error
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_reboots_due_to_Power_Fail_error
      Node console or SP/BMC> system log output, shows that node reboots due to "Power Fail" error. * Power Fail - Please Wait * Powering off from the backup power source Record 1234: Mon Jan 1 00:01:01 202...Node console or SP/BMC> system log output, shows that node reboots due to "Power Fail" error. * Power Fail - Please Wait * Powering off from the backup power source Record 1234: Mon Jan 1 00:01:01 2024 [SP.emergency]: System input power lost Record 2345: Mon Jan 1 00:10:10 2024 [SP.emergency]: System input power lost No other power alerts are reported by any Power Supply Unit (PSU), Power Distribution Unit (PDU) or any other Data Center electrical element (shelves, switches, etc.)