Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 2 results
    • System shutdown due to SP heartbeat stopped on AFF A250 or FAS500f (BMC 15.4, 15.5, 15.5P1)
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/System_shutdown_due_to_SP_heartbeat_stopped_on_AFF_A250_or_FAS500f_BMC_15_4_15_5_15_5P1
      The KB covers the cause and solution when system shutdown due to SP heartbeat stopped on AFF A250 or FAS500f (BMC 15.4, 15.5, 15.5P1).
    • Node shuts down and fails to boot due to 'SP IPMI failure'
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_shuts_down_and_fails_to_boot_due_to_SP_IPMI_failure
      Both nodes shut down and fail to boot The node shuts down with the following message: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and dat...Both nodes shut down and fail to boot The node shuts down with the following message: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 2 minutes. Resetting SP from primary FW. SP recovered successfully after a reset from primary FW image Resetting SP from backup FW. SP recovered successfully after a reset from backup FW image Failed to recover SP BIOS POST Failure(s) detected: SP IPMI failure.